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The herein sale conditions and service govern the sale of products via this website, the URL www.olico.it, owned MoretoTrade Srl, headquartered in Viale Europa 83, 56021 Cascina (PI) ITALY, who directly takes care of the content and commercial management, organizational, logistical and accounting - administrative sales. Your purchases are regulated and protected by the laws of the d. lgs. 206 of 2005 on the protection of consumers in respect of distance contracts.

The conditions of sale and service shown below are added to these laws.
The MoretoTrade Srl reserves the right to change the terms of sale. Any new terms take effect from the date of publication.
We invite you to read carefully these conditions every time you make a purchase on www.olico.it.

1 - Acceptance of orders:

To place an order must be of age.
Orders received become binding for the MoretoTrade Srl from the moment you receive a confirmation via e-mail or fax, until the entire order process has been successfully completed, the payment has been authorized and the products are available.
Print out your order confirmation receipt and keep it.
If you do not receive e-mail or fax confirmation, please contact us.
In the event of a possible failure, even temporarily, to evade all or part of an order received, the MoretoTrade Srl promptly contact the customer to make the appropriate arrangements, since the customer is granted have the right to request cancellation of their order (partial or total) and the return of the corresponding amount already paid.
If the customer's data are incomplete or inaccurate, such as to jeopardize the proper delivery of products and / or the regular accounting of the sale, the MoretoTrade Srl will contact the customer before processing the order reserving the right not to accept the order.


2 - Minimum order:

It does not exist a minimum purchase with the la MoretoTrade Srl.


3 - Right of withdrawal:

The online sale is equalized with mail order. The right of withdrawal allows the customer to return the product ordered in case you change your mind about the purchase. In accordance with the Legislative Decree 206/2005, consumers have the right to terminate the contract of sale for any reason, without explanation and without penalty.
Therefore, the private client may exercise, within 14 calendar days of receipt of goods, the right of withdrawal if the product is not of his liking or not conforming to the description on the corresponding tab.
The MoretoTrade Srl will refund the value of the product or replace the item with an equivalent product, at your option.
The right of withdrawal shall apply the following rules:

* the customer who exercises it has to be an individual;
* the law is applied to all products sold through the site www.olico.it;
* the product must be intact, complete with all its parts, including packaging;
* all costs of returning products are borne by the customer;

To use the return process first you must send an email to: info@olico.it, indicating:

* The order number;
* The date of receipt of goods;
* The date and number of the invoice or receipt;
* The reason for the withdrawal.

Within 3 working days from the mail it must be sent a registered letter to:

MoretoTrade Srl
Viale Europa 83
56021 Cascina (PI)

Once received the registered letter, you will be contacted for communicating the details of shipping of the goods you want to return.

The total order will be refunded within 14 calendar days


4 -Warranties:

The characteristics of the products are listed in the on-line catalog, in the respective product data sheets, and are available at any time of the choice and the decision to purchase.
The MoretoTrade Srl guarantees that the products offered for sale are free of defects and the packages are intact, not damaged or tampered with. In case of checked defect, damage or tampering, please inform us as soon as possible in any case within seven days, by sending a registered letter.
In any case, as regards the deteriorated or damaged products due to improper packing, the customer may exercise the right of withdrawal in the manner and within the time specified, or may require assistance for replacement of the product.
The products offered for sale are guaranteed by their manufacturers in accordance with law.
The MoretoTrade Srl provides its guarantee distributor in accordance with the law and is not liable for damages caused by improper use of the products purchased, as well as by the incompatibility of the product itself with allergies, diseases or other physical conditions of the customer.
The MoretoTrade Srl also guarantees that all products offered for sale are compliant with Italian and European Union (EU) applied to them.
If you need any assistance you can contact us by e-mail info@olico.it.

5 - Prices and invoicing:

The prices published alongside every product offered for sale, include VAT and any other taxes and tax regulations.
The total amount charged is the sum of the prices of products purchased (in force and published on the site when ordering), in addition to the contribution for delivery costs, if any.
The MoretoTrade Srl reserves the right to change without notice the prices of the products and the contribution shipping and handling, ensuring that prices and attached fees will always be those in force at the time of order.

6 - Applicable law:

All the finalized sale contracts with MoretoTrade Srl are intended to be refined in Italy and are submitted to Italian law.


7 - Payment:

The company that receives the payment is MoreToTrade Srl which owns the olico.it portal. The availability of payment methods varies according to the country where the order is shipped to.

Below are the payment methods offered:

  • CREDIT CARD

We accept credit cards: VISA, Master Card, American Express and prepaid cards such as Postepay. The information transmitted is encrypted with the SSL system, and nobody, not even us, can get hold of it. Payments are handled by the stripe.com payment gateway.

  • APPLE PAY

Apple Pay offers the end user an instant payment experience. You can pay instantly using your mobile phone and your Apple account. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. The payment gateway that handles Apple Pay is stripe.com.

  • GOOGLE PAY

Google Pay ensures a smooth payment flow. Payment is made via your mobile phone and google account. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. The payment gateway that handles Google Pay is stripe.com.

  • PAYPAL

Buying online without using a credit card using your Paypal account. An account can be opened via the paypal.com website. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it.

  • PAYMENT CASH ON DELIVERY (ONLY ITALY)

In case of purchase on delivery, an additional contribution of 4.90 Euros is applied to the total amount of the order. This amount is clearly highlighted when choosing the payment method. Payment must be made to the courier with cash.

  • BANK TRANSFER

Bank Transfer can be used as a payment method. Once the order has been placed by selecting this method, payment must be made within 3 days:

Beneficiary: MoreToTrade Srl

Iban: IT47M0306970951100000003450

Swift Code: BCITITMM

Banca INTESA SAN PAOLO  S.P.A. ( Agenzia di cascina )

  • SATISPAY

Satispay is one of the most innovative ways to pay online. Instead of having to remember endless combinations of username and password or having to enter credit card numbers and sensitive data, just type in your mobile phone number - information that is practically impossible to forget. General conditions on satispay.com.

  • SCALAPAY

With Scalapay we offer the possibility to pay in 3 interest-free installments. The first installment at the time of payment, the second after one month and the third after 3 months. In order to open an account and find out all the conditions, you can visit the scalapay.com website.

  • AMAZON PAY

With Amazon Pay you can use your Amazon account to make purchases. This procedure used during the purchase uses the shipping address and payment method entered in your Amazon account. Additional information on amazonpayment.com.

  • IDEAL

iDEAL is the leading payment system in the Netherlands, where it is used for over 60% of online payments. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. The payment gateway that handles iDEAL is stripe.com.

  • SOFORT

Sofort is a fast and internationally popular direct debit method. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. The payment gateway that handles iDEAL is stripe.com.

  • BANCONTACT

Bancontact is the main payment method on the Belgian market. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. Payment via your Bancontact card is handled by the payment gateway mollie.com.

  • EPS

EPS is the payment method using debit cards in Austria and Germany. Payments are guaranteed and processed in real time. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. Payment is handled by payment gateway mollie.com.

  • GIROPAY

Giropay is one of the most popular payment methods in Germany. Payments are guaranteed and processed in real time. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. Payment is handled by payment gateway mollie.com.

  • PRZELEWI24

Przelewy24 supporting 165 banks is the most popular payment method in Poland. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. Payment is handled by payment gateway mollie.com.

  • KBC PAYMENT BUTTON

KBC/CBC Payment Button is widely used in Belgium. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. Payment is handled by payment gateway mollie.com.

  • BELFIUS DIRECT NET

Belfius Pay button is widely used in Belgium and allows instant payments for all those with a Belfius bank account. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. Payment is handled by payment gateway mollie.com.

  • KLARNA PAY NOW

Klarna Pay Now is a payment system used mainly in Germany, Austria, Switzerland and Belgium, although it is supported in most parts of Europe. The information transmitted is encrypted with the highest security systems, and nobody, not even us, can get hold of it. Payment is handled by payment gateway mollie.com.


8 - Shipment conditions:

SHIPPING IS GUARANTEED FOR THE ENTIRE ORDER VALUE.

MoreToTrade Srl, the company that manages the Olico.it portal, carries out home delivery by traceable express courier. Orders placed are processed within 2 working days of their receipt.

DELIVERY IN ITALY 24-48h: ITALY (INCLUDING MAJOR AND MINOR ISLANDS)

TNT BY FEDEX

  • Euro 5,90 for orders up to 69,00 Euro
  • Free for orders over 69,00 Euro

BRT EXPRESS COURIER

  • Euro 7,90 for orders up to 79,00 Euro
  • Free for orders over 79,00 Euro

For payment in cash on delivery (cash on delivery) it is necessary to add a supplement of € 4.90 as a contribution to collection management costs.

DELIVERY ZONE 1 EUROPE 48-96h: AUSTRIA, BELGIUM, DENMARK, FRANCE, GERMANY, HOLLAND, LUXEMBOURG, PORTUGAL, SLOVENIA, SPAIN, THE PRINCIPALITY OF MONACO. 

FEDEX - UPS

  • Euro 9,90 for orders up to 99,00 Euro
  • Free for orders over 99,00 Euro

DHL

  • Euro 14,90 for orders up to 149,00 Euro
  • Free for orders over 149,00 Euro

DELIVERY ZONE 2 EUROPE 48-96h: BULGARIA, CZECH REPUBLIC, CROATIA, ESTONIA, FINLAND, GREECE, HUNGARY, IRELAND, LATVIA, LITHUANIA, POLAND, ROMANIA, SLOVAKIA, SWEDEN.

UPS

  • Euro 14,90 for orders up to 129,00 Euro
  • Free for orders over 129,00 Euro

DHL

  • Euro 19,90 for orders up to 179,00 Euro
  • Free for orders over 179,00 Euro

DELIVERY ZONE 3 EXTRA UE 48-96h: LIECHTENSTEIN, NORWAY, SVIZZERLAND *

FEDEX

  • Euro 19,90 for orders up to 129,00 Euro

DHL

  • Euro 29,90 for orders up to 129,00 Euros
  • Euro 19,90 for orders over 129,00 Euro
  • Euro 14,90 for orders over 179,00 Euro

*  The VAT will be deducted automatically from the products and services purchased. The shipping cost does not include any customs charges which will be charged to the customer upon delivery. 

DELIVERY EXTRA UE 48-96h:

Zone 4: CANADA starting from 38,90*

Zone 5: UNITED STATED OF AMERICA starting from Euro 43,90*

Zone 6: AUSTRALIA, HONG KONG, JAPAN, SINGAPORE, SOUTH KOREA, TAIWAN, UNITED ARAB EMIRATES from Euro 64,90*

The exact shipping costs will be calculated by the system in real time based on the total weight of the products purchased. Carrier used: MBE INTERNATIONAL ( Partner of FEDEX AND DHL )

The VAT will be deducted automatically from the products and services purchased. The shipping cost does not include any customs charges which will be charged to the customer upon delivery.

After the first/second unsuccessful delivery attempt, the package will be delivered to an access point if provided or will go into storage. In this case you will be contacted for collection or any alternative arrangements.

We remind you that, in case of payment by bank transfer or Sofort, the order will be shipped only after confirmation of the crediting of the amount by our bank.

9 - Personal data protection:

By registering and making purchases through the site www.olico.it your data are safe.
All the data are transmitted in a protected and treated with the utmost respect of the rules on personal data protection.
Your data are used for the only purpose of carrying out your orders or to communicate news, promotions or other initiatives of your possible interest, only in case of authorization from you.
We guarantee that the MoretoTrade Srl not share your information with other companies or organizations that could use them for commercial or promotional activities you do not like.

The only outside parties who may receive your data are those who collaborate with us in the management of commercial transactions, such as  banks, post offices, couriers.

Our customer service is always available for you to check, edit or delete your data.
In this regard, we invite you to review the detailed information, according to art. 13 of Legislative Decree no. 196/2003, reported in the section of this website and, where it is expected, to grant us the consent for further treatment.

10 - Customer assistance:

For MoretoTrade Srl it is important that its customers are satisfied at every moment of their purchases. For this reason the MoretoTrade Srl has made available several contacts to you for inquiries or ask questions about anything related to the order and after-sales service.
You can then send an e-mail to info@olico.it: you will be answered within 1 business day of receipt.

Purchase procedures: 

Our purchase procedure consists in several phases:

-the first step consists in searching the products of interest through the menu or using the research system;

-once identified the product or products of interest, you must click in the representative icon of the product chosen in order to add it to the cart;

-once checked your cart, you can follow with the purchase clicking the button Check out;

-at this point, the user will be asked to log in or to register in case of user at firts purchase on the site;

-once entered, it will be asked the confirmation of the shipment adress or the insertion of another address, the choice of the payment method, and finally the definite confirmation of all. If you have chosen the payment with credit card, it will be a direct and safe link to the Paypal server. As far as concerns the bank transfer, there will be an opening window with any information to make the payment through advanced bank transfer.

11- Mistakes and Limitation of Liability

The information about the products given on this website are constantly updated. However it is not possible to guarantee the complete absence of mistakes, for which MoreToTrade Srl shall not be considered as liable, except in case of intent or gross negligence.

MoreToTrade Srl retains the right to correct mistakes, misstatements or omissions in every moment, even the order has been shipped or to modify and update all information without advance notice, without prejudice to the rights of Customers in accordance with these General Conditions and the Consumer Code.

Except in case of intent or gross negligence, the Customer shall not be entitled to any compensation for damage, nor shall MoreToTrade Srl be liable contractually or extracontractually for direct or indirect damage to persons and/or objects caused by the non-acceptance or non-fulfilment, partial or otherwise, of an order.

12- Tax Exempt

If you own a business activity with a VAT number registered outside the Italian territory you can buy goods on our shop without paying taxes.

Procedure to obtain TAX Exemption:

  1. Submit your order choosing "BANK TRANSFER" as payment method.
  2. Send an e-mail with "TAX-EXEMPT" as subject to info@olico.it including the data of the company to which we have to issue invoice and the order reference. 
  3. Our accounting department will verify the accuracy of the data.
  4. You will receive a proforma invoice with vat free prices for you to make the payment
  5. Once we receive the payment we will issue final tax exempt invoice.
  6. The order will be shipped 

Important:
This is the only possible procedure to obtain tax exemption.
All Tax exemption requests received after the purchase or with other forms of payment different from"BANK TRANSFER" will not be accepted.

Our customer service is always available for any question.

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